Accessibility Statement

Our commitment to accessibility for all users.

Our Commitment

Apache Sands Service Center, Inc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines helps make the web more user-friendly for all people.

We are actively working to ensure our website meets these standards and we regularly review our site for accessibility compliance.

Accessibility Features

Our website includes the following accessibility features:

  • Skip Navigation: A "Skip to main content" link allows keyboard users to bypass navigation menus and go directly to the main content.
  • Semantic HTML: We use proper HTML5 semantic elements (header, nav, main, footer, article, section) to provide meaningful structure.
  • ARIA Labels: We use ARIA (Accessible Rich Internet Applications) attributes to enhance accessibility for screen reader users.
  • Keyboard Navigation: All interactive elements are accessible via keyboard navigation.
  • Alt Text: Images include descriptive alternative text where appropriate.
  • Color Contrast: We maintain sufficient color contrast ratios for text and interactive elements.
  • Responsive Design: Our website is responsive and works on various screen sizes and devices.
  • Form Labels: All form fields have associated labels for screen reader compatibility.
  • Error Handling: Form errors are clearly identified and described for screen reader users.
  • Focus Indicators: Visible focus indicators are provided for keyboard navigation.

Technical Specifications

Accessibility of this website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML5
  • CSS3
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility, there may be some limitations. Please contact us if you identify an accessibility issue:

  • Third-party content (such as Google Maps) may not be fully accessible
  • Some older documents may not be fully accessible
  • Mobile devices may have different accessibility experiences

We are working to address these limitations and welcome feedback on how we can improve.

Assistive Technology Compatibility

We aim to support the following assistive technologies:

  • Screen readers (NVDA, JAWS, VoiceOver)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

Feedback and Contact

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:

We try to respond to accessibility feedback within 5 business days.

Accommodation Requests

If you need accommodations to access our services, please contact us. We are committed to providing reasonable accommodations for customers with disabilities.

Examples of accommodations we may provide include:

  • Alternative formats for documents
  • Assistance with vehicle drop-off and pickup
  • Communication accommodations
  • Extended appointment times if needed

Assessment Approach

Apache Sands Service Center, Inc. assessed the accessibility of this website by:

  • Self-evaluation
  • Manual testing with assistive technologies
  • Automated accessibility testing tools
  • External accessibility audits

Formal Complaints

If you are not satisfied with our response to your accessibility concerns, you may file a complaint with the appropriate civil rights enforcement agency or seek other remedies under applicable disability rights laws.

Policy Updates

We review our accessibility statement periodically and update it as needed. This statement was last updated on the date shown below.

Last updated: August 2026