Privacy Policy

Your privacy is important to us. This policy explains how we handle your information.

Introduction

Apache Sands Service Center, Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form or quote request
  • Schedule a service appointment
  • Communicate with us via phone, email, or in person
  • Subscribe to communications from us

This information may include:

  • Name and contact information (address, phone, email)
  • Vehicle information (make, model, year, VIN)
  • Service history and repair records
  • Payment information
  • Communications preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • Browser type and version
  • Operating system
  • IP address and approximate location
  • Pages visited and time spent on pages
  • Referring website
  • Date and time of visit

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. See our Cookie Policy for more details.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Processing and completing service requests
  • Communicating with you about your vehicle or services
  • Sending appointment reminders and service notifications
  • Processing payments and maintaining billing records
  • Improving our website and services
  • Responding to inquiries and providing customer support
  • Sending promotional communications (with your consent)
  • Complying with legal obligations

Information Sharing and Disclosure

We may share your information in the following situations:

With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processors
  • Parts suppliers
  • Email and communication platforms
  • Website hosting providers
  • Analytics services

For Legal Purposes

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Your Rights Regarding Your Information

Depending on your location, you may have certain rights regarding your personal information:

Access

You have the right to request copies of the personal information we hold about you.

Correction

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Deletion

You have the right to request that we delete your personal information, under certain conditions.

Restriction of Processing

You have the right to request that we restrict the processing of your personal information, under certain conditions.

Objection to Processing

You have the right to object to our processing of your personal information, under certain conditions.

Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

We will respond to your request within 30 days.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Service records and vehicle information are typically retained for the duration of our business relationship plus additional time as required by law.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Last updated: August 2026